Privacy Policy

Last updated: 21 July 2026

flo (also referred to as FloManager, "we", "us") is an AI property-management assistant operated from the United Kingdom. This policy explains what personal data this website collects and how it is used. Contact: privacy@flomanager.com.

What we collect on this website

What we do with it

If you become a customer

The flo product processes communications data (emails, messages, contact records) on behalf of your business, under a separate agreement in which your business is the data controller and we act as processor. That processing is governed by your customer agreement and data-processing terms, not by this website policy. Customer data is never used to train AI models.

Sub-processors we rely on

Infrastructure and services used to run this site and the product: Vercel and DigitalOcean (hosting), Supabase (database), Microsoft (email integration), Clerk (authentication), Twilio (SMS/WhatsApp), OpenAI (AI processing). Each is bound by its own data-processing terms.

Your rights

Under UK and EU data-protection law you can request access to, correction of, or deletion of your personal data, object to processing, and complain to the ICO (UK) or your local supervisory authority. Email privacy@flomanager.com to exercise any of these.

Changes

We'll update this page when the policy changes, and update the date above. Material changes affecting captured emails will be notified to those addresses.